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For people with disabilities: An accessible museum
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A visit to the German Football Museum should also be an enjoyable experience for people with disabilities. From the outset, the museum was designed to be low-barrier and, in some areas, even fully accessible, incorporating as many solutions as possible to ensure unhindered access.
We are delighted to have received the ‘Accessibility Certified’ award from the ‘Travel for All’ initiative. The very detailed certification report can be accessed via the link provided here.
Swing doors at the entrance, step-free access to all levels via lifts and accessible toilets ensure a high degree of mobility for all visitors with disabilities. Our knowledgeable and dedicated staff are always on hand to help. In addition, the German Football Museum offers special guided tours on request. We are happy to summarise all the relevant information on this page.
Discounts on admission and information on wheelchairs and walking frames
People with a degree of disability of 50 per cent or more can gain entry to the German Football Museum for 12 euros upon presentation of their disability card. If there is a special exhibition, the price is 15 euros. A ‘B’ on the disability card entitles one accompanying person to free entry.
The ticket counter has a lowered section specifically for wheelchair users – with priority entry. An induction loop is available for visitors with hearing impairments.
Mobility with assistive devices
The German Football Museum has two wheelchairs and one walking frame available for loan. A form of identification must be left as a deposit at the ticket office whilst you are visiting the museum.
To ensure the availability of a wheelchair or walking frame, particularly on busy days, we recommend that you make a reservation via the contact form, specifying the date of your visit.
Guided tours for people with disabilities
Guided tours & tour duration
The German Football Museum offers guided tours on request for people with mobility, hearing or visual impairments and/or cognitive disabilities. The tours are tailored to participants’ needs and last the duration of a football match – 90 minutes.
The guided tours we offer for people with mobility, hearing or visual impairments, or cognitive disabilities, fall under the ‘Exclusive Tour’
category.
Guided tours for people with walking difficulties and wheelchair users
The exhibition area of the German Football Museum is designed to be accessible. This means that wheelchair users and those using walking frames can generally take part in public guided tours. For this group, we also offer guided tours on request that are individually tailored to their needs. Accessible routes and exhibits at eye level form the basis of these tours.
Guided tours for people with hearing impairments
Special guided tours for people with hearing impairments and deaf people can also be booked. Portable induction loop systems are available for these tours. The group is, of course, welcome to be accompanied by their own sign language interpreter. The interpreter is granted free admission to the exhibition.
Guided tours for the visually impaired
For people with visual impairments and blind visitors, the exhibition at the German Football Museum comes to life through a guided tour featuring tactile models. The tour includes special exhibits that visitors can touch. Assistance dogs and guide dogs are also very welcome.
Guided tours for people with cognitive impairments
Simple language and content tailored to the needs of the participants characterise the German Football Museum’s inclusive guided tour. This tour is specifically aimed at participants with cognitive impairments.
Prices, directions and contact form for people with disabilities
Prices
: The special guided tours we offer for people with mobility, hearing or visual impairments, or cognitive disabilities, fall under the ‘Exclusive Tour’ category. The flat rate for up to 20 people is 110 euros; for groups of 16 or more, the cost is 5.50 euros per additional participant. Please note that the tour fee is payable in addition to the museum admission fee. For group bookings, you are also welcome to use the contact form.
Getting
there The German Football Museum has four disabled parking spaces – two next to and two behind the building – and barrier-free access to the exhibition is guaranteed. By prior arrangement, it is also possible in individual cases to drive right up to the main entrance.
Dortmund Central Station is located opposite the German Football Museum. Dortmund Central Station is not yet accessible. Deutsche Bahn’s mobility service can assist to ensure a smooth journey.
People with disabilities are welcome to contact our helpline at any time. Call 0231 22 22 1954 to have your questions answered from Tuesday to Sunday between 10.00 and 16.00.
